Speed, control and confidence.

Meet TripLink

We specialise in virtual card issuing, helping businesses move money with more speed, control and confidence. Where borders, systems or legacy technology get in the way, we break the barrier rather than work around it.

From a payment problem to a payments company

TripLink began life as a customer. Inside a global travel business, we relied on other providers to issue the virtual cards used to pay suppliers.

But the same three problems kept getting in the way: slow change, limited data and support that could not respond fast enough when a live booking was affected.

In 2018 the decision was made to build instead. We developed our own issuer processing engine, and treated technology, compliance, service and licences as prerequisites rather than additions.

Why TripLink

TripLink began life as a customer. Inside a global travel business, we relied on other providers to issue the virtual cards used to pay suppliers.

Before 2018 · As a customer

The same three problems kept getting in the way

  • Slow change
  • Limited data
  • Support that could not respond fast enough when a live booking was affected

Since 2018 · Our own engine

The decision was made to build instead

  • Our own issuer processing engine
  • Technology, compliance, service and licences treated as prerequisites rather than additions
Why TripLink
2018The decision to build

TripLink began life as a customer. Inside a global travel business, we relied on other providers to issue the virtual cards used to pay suppliers.

But the same three problems kept getting in the way: slow change, limited data and support that could not respond fast enough when a live booking was affected.

In 2018 the decision was made to build instead. We developed our own issuer processing engine, and treated technology, compliance, service and licences as prerequisites rather than additions.

Why TripLink
  1. 2018 · Founded

    TripLink established to solve travel payments from the inside out.

    Virtual

    •••• 4821

  2. 2019 · First cards issued

    Money Service Operator licence secured in Hong Kong.

    Hong Kong
  3. 2021 · Licensed in Singapore

    Major Payment Institution licence issued by the Monetary Authority of Singapore.

    Singapore
  4. 2022 · Recognised by Mastercard

    Awarded for the highest market share in commercial card spend.

  5. 2025 · Licensed in the Netherlands

    Payment Institution licence issued by De Nederlandsche Bank, opening our EMEA growth chapter.

    The Netherlands

How we work

Serious Technology. Real People.

Seven values, carried in every card we issue and every client we work with.

  1. 01

    Technically agile

    We build and own the technology behind our offer.

    We adapt around what clients need, and keep pace as those needs change.

  2. 02

    Transparent

    We believe trust is earned through how we operate every day.

    Clients can expect an open, straightforward relationship built on clarity and trust.

  3. 03

    Authentic

    We bring real travel and payments experience to everything we do.

    For our clients, that means working with people who understand their world, listen properly and are there when it matters.

  4. 04

    Client-first

    We start with what our clients are trying to achieve.

    That means listening closely and making decisions with their priorities in mind.

  5. 05

    Expert

    We believe real expertise comes from understanding the detail.

    Clients work with people who understand the context, know what matters and can give clear, considered guidance.

  6. 06

    Driven

    We care about making progress and delivering what we set out to do.

    Clients can expect a team that keeps momentum, follows through and stays focused on the outcome.

  7. 07

    Hands-on

    We stay close to the work and to the people we work with.

    That means being accessible, involved and ready to step in when you need us.

01 / 07
01 / 07

Technically agile

We build and own the technology behind our offer.

We adapt around what clients need, and keep pace as those needs change.

02 / 07

Transparent

We believe trust is earned through how we operate every day.

Clients can expect an open, straightforward relationship built on clarity and trust.

03 / 07

Authentic

We bring real travel and payments experience to everything we do.

For our clients, that means working with people who understand their world, listen properly and are there when it matters.

04 / 07

Client-first

We start with what our clients are trying to achieve.

That means listening closely and making decisions with their priorities in mind.

05 / 07

Expert

We believe real expertise comes from understanding the detail.

Clients work with people who understand the context, know what matters and can give clear, considered guidance.

06 / 07

Driven

We care about making progress and delivering what we set out to do.

Clients can expect a team that keeps momentum, follows through and stays focused on the outcome.

07 / 07

Hands-on

We stay close to the work and to the people we work with.

That means being accessible, involved and ready to step in when you need us.

  1. We build and own the technology behind our offer.

    We adapt around what clients need, and keep pace as those needs change.

  2. We believe trust is earned through how we operate every day.

    Clients can expect an open, straightforward relationship built on clarity and trust.

  3. We bring real travel and payments experience to everything we do.

    For our clients, that means working with people who understand their world, listen properly and are there when it matters.

  4. We start with what our clients are trying to achieve.

    That means listening closely and making decisions with their priorities in mind.

  5. We believe real expertise comes from understanding the detail.

    Clients work with people who understand the context, know what matters and can give clear, considered guidance.

  6. We care about making progress and delivering what we set out to do.

    Clients can expect a team that keeps momentum, follows through and stays focused on the outcome.

  7. We stay close to the work and to the people we work with.

    That means being accessible, involved and ready to step in when you need us.

TripLink today

The people behind the tech

  • Portrait of Zhe Wang
  • Portrait of Jensen Tsai
  • Portrait of Jacob Hu
  • Portrait of Sandy Tam
  • Portrait of Richard Yu
  • Portrait of Rob Farmer
Zhe WangCo-founder & CEO

Zhe spent more than eleven years at Trip.com Group as Vice President, leading fintech and payments strategy, which is where the gap TripLink was built to close first became clear. He holds an MBA from Columbia Business School.

LinkedIn
Jensen TsaiCo-founder & Chief Operating Officer

Jensen co-founded TripLink and leads operations and global partnerships. He spent more than seven years in banking and corporate finance at China Development Bank, managing relationships with over thirty top-tier institutional clients.

LinkedIn
Jacob HuCo-founder & Chief Revenue Officer

Jacob co-founded TripLink and leads revenue, with responsibility for global P&L and growth across Hong Kong, Singapore and Europe. His expertise spans global payments, risk mitigation, financial controls and accounting. He holds a degree in accounting from the Chinese University of Hong Kong.

LinkedIn
Sandy TamChief Compliance Officer

Sandy spent ten years at Citibank as SVP of AML Compliance, building bank-grade regulatory frameworks for digital payment and fintech platforms, following eleven years in financial advisory at EY and KPMG. She holds a master's degree in accounting from the University of New South Wales.

LinkedIn
Richard YuChief Technology Officer

Richard leads the design and development of TripLink’s trading systems, driving the technical vision that powers our platform. With over a decade of experience in the fintech industry, he brings deep expertise in software engineering and system architecture. Previously he held core technical roles at multiple Fortune 500 companies.

Rob FarmerHead of EMEA

Rob was TripLink’s first hire in Europe, joining in 2023 to build the regional business from the ground up. Today he leads TripLink’s sales, account management and partnerships across Europe and the Middle East. He brings over 15 years of leadership experience in fintech and payments, including senior roles at PayPal and Braintree, where he built and led enterprise sales functions across EMEA.

LinkedIn

Let’s talk

Whether you want to talk about how you pay your suppliers, or simply learn more about what we’re about, we’d love to hear from you.

Contact us